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Managed Services

Performance and efficiency

With the assistance of 1st Solution Managed Services you are able to focus entirely on your main Business, while we take on time-consuming and recurring tasks on your behalf. Count on our years of experience and establish long-term value in your company.

Your benefits

  • More time for your key business
  • More flexibility and transparent costs
  • Decrease of corporate risks
  • Guaranteed reaction times through SLA-Agreement
  • Use of know-how

We provide the necessary strategies for your key business

Our offer

In times of digital transformation, the high level of market-dynamics and the increasing technological advances, the demand for a successful project management system and incorporated product quality is rising faster than ever. We create solutions, which are customized to your individual needs and requirements and help you overcome any challenges.

Managed Services
  • Backoffice Service
  • Bill of Materials
  • Documentation Service
  • Escalation Management
  • Helpdesk
  • ITIL v3 / v4
  • Incident Management
  • Lean Six Sigma Green Belt
  • Portfolio PMO
  • Prince 2
  • Project Management
  • Projekt Management Office
  • Service Level Management
  • Standard / Basic PMO
  • Strategic PMO
  • X Level Support

How it Works?

Talk to our experts

An expert from our team will speak to you about your requirements and goals


Developing a service catalogue

Within a few days we will create a service catalogue based on your requirements.

Transition period

Our service partners will organize the process of transition from the current into the desired state. During this period, we will establish all the necessary service processes.

Regulated operation

After the transition is completed, we guarantee a performance delivery according to the developed service catalogue. Through continuous reports from our Service Dashboard, you will receive full transparency.